What Information Do We Collect and Why?
Cambridge Forums Inc. (“Cambridge”) organizes unique gatherings (“Forums”) of top advisors and executives, each invited by their peers to collaboratively explore the most pressing issues in their field of expertise. In connection with this service, Cambridge collects, processes and uses data (“Personal Data”) provided to us by the individual or by their peers including, without limitation, the following:
- Contact Details enabling us to identify and communicate with the individual, including name and related work information such as telephone number(s), position title, corporation or professional firm name, postal address, and email address.
- Professional Data enabling us to qualify the individual as appropriate to participate in a particular Forum(s), such as field of expertise, years of practice, and professional memberships.
- Personal Preference Information to ensure that the individual’s participation in a Forum is a highly positive experience, such as hotel rooming requests (e.g. bed type, personal care needs), mobility constraints, and dietary preferences or restrictions.
How We Use the Information We Collect?
Operations
We use Personal Data to operate, maintain, enhance and provide all features of our service, and to respond to comments, questions, and requests from users of our services. We process Personal Data in accordance with the directions provided by the applicable invitee, participant or contact.
Service Improvements
We use Personal Data to understand and analyze the usage trends and preferences of our participants, to improve our services, and to develop new services, features, and functionality.
Communications
We use Personal Data (i) to contact Invitees or Participants with respect to upcoming Forums; (ii) respond to their acceptance of a Forum invitation, arrange payment and confirm details of their participation; and (iii) for the provision of ongoing customer service.
Compliance
We use Personal Data to comply with Cambridge’s legal and regulatory obligations within the jurisdictions of its operations.
Your Choices
Consent to Communication
We will ask for your consent to communicate with you in our first contact. If you decline consent, we will cease further communications. Upon receiving your consent, we will take reasonable steps to ensure that we send only those communications relevant to your field of expertise or those related to your participation in one or more past or future Forums. You may withdraw or modify your consent at any time by updating your communication preferences here. If you withdraw or modify your consent, we will comply with your request, except for any further communications necessary to fulfill outstanding service obligations to you or to fulfill legal or regulatory obligations.
Access, Correction, Deletion
We respect your privacy rights and have provided you with access via your personal Dashboard to the Personal Data that you may have provided through your use of our services. If you wish to access or amend any Personal Data we hold about you, you can do so through your personal Dashboard. If you would like to request that we delete any information about you that we have obtained from you or a third party, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database within a reasonable timeframe.
How to Contact Us
You may update and correct your Account Information at any time through your personal Dashboard. To delete your Account Information and preferences at any time contact us at datapreferences@cambridgeforums.com. Please note that while any changes you make will be reflected within our active user database instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal or regulatory obligations, or where we otherwise reasonably believe that we have a legitimate interest to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide you some of the features and functionality of our services.
Data Retention
We only retain the Personal Data collected from an invitee, contact or participant for as long as the invitee, contact or participant’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it unless otherwise required by law. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements as follows:
Billing information is retained for a period of 7 years as of its provision to Cambridge in accordance with applicable taxation laws.
Data Controller and Data Processor
Cambridge is the sole Data Controller of all Personal Data. Prior to establishing a client relationship, Cambridge does not know the contact directly, but we have been referenced to them by a colleague. It is of the legitimate interest of the individual invitee, their peers, and Cambridge to make first contact to advise them of the particulars of the event in order for them to assess whether they wish to attend.
Cambridge uses (1) the Microsoft Cloud Environment, (2) Microsoft software including Dynamics, SharePoint, OneDrive and Azure, (3) Intuit software including Quickbooks for accounting and (4) ActiveCampaign as Data Processors for all Contact and Client Data. To review Microsoft’s GDPR compliant Privacy Statement click here. To review Intuit’s GDPR compliant Privacy Statement click here. To review ActiveCampaign’s GDPR compliant Privacy Policy click here.
Definitions:
- Data Controller: A controller determines the purposes and means of processing personal data.
- Data Processor: A processor is responsible for processing personal data on behalf of a controller.